Shipping Costs and Return Policies
Shipping Costs - United States
Shipping costs are determined by the dollar amount of your order primarily due to insurance costs. Some of these costs are being absorbed by Qerim 37.
$28 to $150 $7.50
$151 to $200 $9.00
$201 to $300 $11.00
$301 to $500 $13.00
$501 to $700 $15.00
$701 - $1000 $18.00
Shipping Costs - Outside the United States
Flat rate shipping to International Addresses is $20.00. Keep in mind that international shipping packages are NOT insurable. You are ordering at your own risk. We will do our part to ensure your order is well packed. You will be provided with a tracking number upon shipping of your order.
Please do not ask us to fudge on customs forms as we will not do it...end of story.
Unlike many of our competitors we are willing to ship overseas. Due to differences in rates we reserve the right to contact you for additional shipping charges if it exceeds our minimum international shipping rates.
We are a small business and can not afford to lose money on shipping - based on that though we do not plan to use shipping as a huge money maker like some companies do.
Return Policies -- Our Lawyer made us do it!
We are confident you will love your Qerim 37 items but just in case you have an item with a defect we stand behind our products.
Custom orders are final and may not be returned. Custom Anodized items may not returned.
Other returnable items must be returned within 15 days and covers defective items only. Call for a RMA number. Returns without an RMA number will be refused. RMA number must be printed on the outside of the package.
Please realize most of our items are hand crafted and an exact duplicate of your item is not available. Replacement of defective items with a similar but not identical item will be done if one is available. If one is not available a store credit will be issued for the value of your item.